Nokia Lumia 930 Bugs and Defects

[ZvjerOPC]

- had phone swapped by new one. Thought it was OK in the shop. Same issue when I got back home... (Difficult to see in a very bright shop)
- tried your hard reset method... no luck. I can see the effect already in the first couple of installation pages.
- back to the shop...

Do you have display app version 3.1.2.6? I have that version and as soon as I update it to a newer version my display goes wreck havoc. Please check and let me know. Also I have firmware 02061.
00066.14252.51001

 

[Willyman]

Do you have display app version 3.1.2.6? I have that version and as soon as I update it to a newer version my display goes wreck havoc. Please check and let me know. Also I have firmware 02061.
00066.14252.51001

Current version, before update: 3.1.2.6
Firmware: same as yours.

Like I said, I could already see the slightly brighter grey on one language selection page of the installation process. Gutted I didn't spot it in the shop. I wonder if choosing another color will guarantee it's a sample from another batch.

 

[Willyman]

Current version, before update: 3.1.2.6
Firmware: same as yours.

Like I said, I could already see the slightly brighter grey on one language selection page of the installation process. Gutted I didn't spot it in the shop. I wonder if choosing another color will guarantee it's a sample from another batch.

Sorry for the bad picture, but you can see the fading in the bottom right corner.

 

[DJ_IMC]

Hello. Anyone having purple tint/flares in their pictures?
http://1drv.ms/1nZmFor
http://1drv.ms/1nZmJVf
I never had such issues with my previous 800, 920 & 925.

 

[Plantje]

Yeah, had this as well. Thought it was the lighting of the room.

 

[ZvjerOPC]

View attachment 73209

Sorry for the bad picture, but you can see the fading in the bottom right corner.

Have in mind that your fading problem is irrelevant while that "black" background should be black! And in your case it's not. I'm very sure in the way how I fixed the problem. I don't understand why does it not affect you too.

 

[kelumnk]

may be we could check the bulid creation date.. mine is 19/6/2014 china

 

[kelumnk]

what did you mean by framing grid cut on left side?

I did not understand how you got that grid.. sorry im a rooky in this camera..

Well, my 930 is going to Nokia in a couple of weeks (because I'm going on vacations meanwhile, otherwise I would send it there tomorrow).
The software bugs I could accept. But then I noticed this:
View attachment 72965

The framing grid got cut on the left side. I reached out to Nokia and they didn't had the problem on their side. So then I took a closer look at the camera module on the back of the phone. And THEN I noticed this:

View attachment 72966

If you notice, the camera isn't perfectly centred.
Now, it doesn't affect the photos, at least on day light. But I don't know to which extent it doesn't affect the low light one. So off to the Nokia Care it will go.

 

[milner94]

@DJCBS

(Sorry, new to forums and haven't worked out how all the script works yet)

Pretty sure mine had the purple tint straight out the box, and therefore without the display update installed. One of the first things I did was check for the problem, then went to Display to try to change the tint slider to green, to find I didn't have that slider - had to update display in order to get the colour tint slider.

My camera is very definitely misaligned, but here is the preview square thingy:

 

[DJCBS]

@DJCBS

(Sorry, new to forums and haven't worked out how all the script works yet)

Pretty sure mine had the purple tint straight out the box, and therefore without the display update installed. One of the first things I did was check for the problem, then went to Display to try to change the tint slider to green, to find I didn't have that slider - had to update display in order to get the colour tint slider.

My camera is very definitely misaligned, but here is the preview square thingy:

View attachment 73279

Hmm weird. Thanks for checking!

what did you mean by framing grid cut on left side?

I did not understand how you got that grid.. sorry im a rooky in this camera..

To have that grid, open the Nokia Camera app -> settings -> framing grids.

 

[Felix Blake]

Hmm weird. Thanks for checking!



To have that grid, open the Nokia Camera app -> settings -> framing grids.

Mine has the left side missing too. Maybe software related?

https://onedrive.live.com/redir?res...authkey=!ALNklwwt90jgtQ4&v=3&ithint=photo,png

Also, Ive just noticed once checking my headphone port that the back has lifted at the top as well now. So thats 3 locations, the bottom corner by the speaker, the side by the rocker and at the top. I also have the lower corner on the screen lighter than the rest.

Vodafone has said they are fine with replacing it so I just need to go in store. So come Tuesday (my only day off) Ill be going in to get an exchange hopefully as well as a smartpass sim card for NFC payments.

 

[DJCBS]

Mine has the left side missing too. Maybe software related?

https://onedrive.live.com/redir?res...authkey=!ALNklwwt90jgtQ4&v=3&ithint=photo,png

Also, Ive just noticed once checking my headphone port that the back has lifted at the top as well now. So thats 3 locations, the bottom corner by the speaker, the side by the rocker and at the top. I also have the lower corner on the screen lighter than the rest.

Vodafone has said they are fine with replacing it so I just need to go in store. So come Tuesday (my only day off) Ill be going in to get an exchange hopefully as well as a smartpass sim card for NFC payments.

It's not software. I've tried reinstalling everything and it was still there. I reached to Nokia and they couldn't reproduce it on their end. Only after noticing the missing side of the grid did I noticed the misalignment of the camera which I believe is the reason for that.
Take it to Vodafone and do replace it.
I've taken mine to Nokia today. It will take them two or three weeks to repair or exchange the phone.

 

[Haiden Bailey1]

Extremely. Taking it back today, I have other problems with the light sensor not turning the screen back on during a phone call making the phone useless. This happen to you or anyone?

 

[Byron Hinson]

Probably not a defect but after getting mine yesterday I have noticed so much blur when scrolling it makes me nauseous

 

[Firdaus Edymainoe]

Extremely. Taking it back today, I have other problems with the light sensor not turning the screen back on during a phone call making the phone useless. This happen to you or anyone?

on mine, is rather slow but it works.

 

[Firdaus Edymainoe]

Probably not a defect but after getting mine yesterday I have noticed so much blur when scrolling it makes me nauseous

hmm... I wonder what happened to the PureMotion HD+? Anyone from older flagship (920,1020)?

 

[Felix Blake]

Hi there. Just got back from Vodafone store with new 930. A little hot this one but that's cause I'm running a back up right now so its expected but not uncomfortable (plus doesn't help that I'm in the sun...)
Also can confirm the square grid isn't cut off on this one, however the back case is loose still but nothing majorly bad and not bothered by it. Also screen brightness problem isn't apparent on this model. As for the screen flicker it's too early to say but will update.

So people with a problem get the phone replaced. Most likely a dud batch.

 

[Coreldan]

hmm... I wonder what happened to the PureMotion HD+? Anyone from older flagship (920,1020)?

There was an article about this some time back. Microsoft licensed most of the terminology accompanied by Lumias but not PureMotion HD+. I think WPC was speculating that they may have dropped the name cos nowadays just about all phones run at higher FPS, but back when the term was taken into use it wasnt as common. So now it's just a basic feature, sort of.

 

[kelumnk]

I get the grid.. but what did you mean that the left side is cut off?

thanks

Mine has the left side missing too. Maybe software related?

https://onedrive.live.com/redir?res...authkey=!ALNklwwt90jgtQ4&v=3&ithint=photo,png

Also, Ive just noticed once checking my headphone port that the back has lifted at the top as well now. So thats 3 locations, the bottom corner by the speaker, the side by the rocker and at the top. I also have the lower corner on the screen lighter than the rest.

Vodafone has said they are fine with replacing it so I just need to go in store. So come Tuesday (my only day off) Ill be going in to get an exchange hopefully as well as a smartpass sim card for NFC payments.

 

[kelumnk]

my phone was made on 19/6/2014.What date was your defective phones made on?
can be checked in settings