Nokia Lumia does not restart

Donzombie

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Oct 6, 2013
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Hi, when i press the keys "Down volume + Power" for reboot, nothing happens, only appears a box with windows symbol and starts normally.

Note: I forgot my password lock so I can not do it from the configuration.


(Nokia Lumia 928)
 
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eugie

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Jul 31, 2013
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U can't reboot it u must unlock the screen.. If u want to,log in to ur Hotmail on other device. there are commands there u can choose delete. Reset the phone..
 

hopmedic

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Apr 27, 2011
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go to http://my.windowsphone.com and reset it from there. I've also heard that entering the wrong PIN enough times will do a hard reset, but I don't know if that one is correct or not. Regardless, the easiest way would be from the web site.
 

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