Proud owner of 3 Lumia phones. I'm past due for a new phone now. I keep toying with the idea of a 950 XL or an Idol 4S, but it's a tough decision with no concrete future plan for W10 Mobile. Over the past week, my Edge browser started continually reloading pages after about 15 seconds. My Accuweather app would try to open for 10 seconds, then it crashed. I uninstalled Accuweather and tried to reinstall it, but the Store keeps saying that it's already installed on my device. My Instagram app tries to open for 10 seconds and crashes - it opens on the 2nd attempt after 10 seconds. Instagram doesn't let me delete direct messages. I got Minecraft for free and decided to try it out, but it always crashes after a minute. When I take pictures, sometimes the camera app flashes and the shutter sound plays, but no picture gets saved. I tried to move a few pictures around in my OneDrive app, and it crashed three times in a row. My MSN sports app doesn't show game scores while they're in progress - just the upcoming game and the final score. Waze is extremely outdated, and the directions and hazard warnings never play. Microsoft Maps is hit or miss with street names and audible directions. My Twitter app sometimes reloads and goes back to the top while I'm trying to scroll through my feed. I had a bunch of app updates yesterday, and it took several attempts just to get them to download. The progress bars would spin and spin, and nothing would happen (and they downloaded and installed very slowly). This is all on the regular production updates since I'm not an Insider. Two apps that I use a lot, Runtastic and Spotify, have stopped updating their apps. eBay and PayPal are gone. Amazon is now a web-wrapper. There's just too many compromises.
I used an LG phone for about a year, and I'm starting to miss what I had. I see people saying "Who needs apps? There's always 3rd-party apps and Edge." Yes and no. Amazon sent me notifications when my packages shipped and arrived, eBay made listing easy and sent notifications when my items sold, PayPal notified me when I received payments, I refilled prescriptions through the CVS app, Drudge sent me important news updates, Google Maps worked flawlessly, Waze was fun to use and actually read directions and looked polished, I deposited checks via my bank app, I pre-ordered my Chick-Fil-A food and got loyalty rewards, I responded to people quickly on my OkCupid app, Feedly nicely remembered and organized my chosen blogs and website feeds, I could quickly scroll through my YouTube feed and multitask while videos are playing, I chose my browser from 5 great options, and social media apps (even Xbox) loaded in a couple seconds rather than 10+ seconds. I earned a free pastry at Panera. I downloaded the app while I was out to scan the code and claim it. I paid at Dunkin Donuts with money preloaded in my rewards app by scanning my phone. I got on a flight by scanning a code on the airline app.
One thing that really upset me was losing the free 30 GB I had built up in OneDrive for using the Camera Roll back up on my Lumia. MS stripped my storage down to 5 GB so I had to find other options. I went to Google where I get unlimited picture storage and 15 GB of storage for other documents for free. On my Lumia 640, I can't even back up photos to Google using Edge. I feel like a sucker for being so loyal to a company that offers such a subpar product. You could argue that all of this stuff isn't "necessary," but it sure makes life easier.
MS won't even talk about the future of their phone business anymore. I can't see why I should invest hundreds of dollars in something that is severely lacking and shows no signs of a resurrection. I'm not a hater. I really like live tiles, the Glance screen, the color schemes, the fonts, the messaging, the file explorer, the syncing of my messages to my laptop, and the "cachet" of having something different than everyone else. Without any specific commitment from MS, I'm about to jump ship again.