Power/Lock Button Unresponsive

[dacarter77]

I've had my 830 for a couple of weeks now, but have noticed a pattern of having to press the lock/unlock button multiple times to get it to respond. If I press it harder than normal, but seems to work. Not sure if this is a HW or SW problem, but I think the phone is going to have to be replaced. Anyone else having this issue?

Otherwise very happy with the 830 coming from the 920.

 

[Likwidz]

What do you mean lock/unlock button? If you mean power button, then I haven't had that problem. Have used 4 different 830's for a few months now with that not happening. I would get definitely it replaced if that is an option.

 

[stickyshocker]

I would get it replaced, if the button is that unresponsive its clearly is a fault with the hardware. You could always do a hard reset just to be sure as that's the normal thing your always told to do. If your only a couple of weeks in then there should be no problem with it being swapped over!

 

[dacarter77]

Yes, it's the power button, which also locks and unlocks the phone (ok it doesn't really unlock, but brings up the lock screen). Power was in the subject of my post.

I got the phone replaced fairly easily and the new one works great.