Powerpoint 2013 sops working

[davidhk129]

Surface RT, Win 8.1 Update 1
I have made a couple of pps and now they will not open. Then, I tried to open the program itself and that failed also.
Both times it gave me an error message.............

C:\Program Files\Microsoft Office\Office15\1033\PPINTL.DLL either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media......

Can't reinstall again as it comes with the Surface.
So what now ?
Other MS Office programs such as Word etc are working fine.

 

[davidhk129]

I have decided to do a Refresh.
Hopefully that will fix the issue.
If not, it's going to the dumpster.

 

[davidhk129]

Refresh is finished and PowerPoint is back on.
Of course, now I have no windows updates.
I recall just recently I had a large amount of updates some of which were MS Office.
I suspect one of those MS Office updates broke the Powerpoint program.

 

[John Steffes]

http://forums.windowscentral.com/mi...-2013-powerpoint-not-working.html#post2983702

OK, Microsoft...

So I recommend you wait for them to fix what they broke...

But did a search for PPINTL.DLL.* found older versions in the C:\Windows\Installer\$PatchCache$\Managed...

Now I found two versions: 15.0.4569 and 15.0.4505.

They have a name like PPINTL.DLL.1033, renamed the existing file under C:\Program Files\Microsoft Office\Office15\1033 from PPINTL.DLL to PPINTL.DLL.NEW. Copied the latest version (in my case 15.0.4569) from the installer cache..

PowerPoint starts and works...

FYI When Microsoft does fix this, I would rename the file copied, and rename the old one back before applying Microsoft's Fix

 

[davidhk129]

Thank you.

This is exactly when I wish they have system restore option like the full Windows version.
Now I have to start installing ALLLLLLL the windows updates one more time, and there were 200+ of them last time I checked.

 

[davidhk129]

http://forums.windowscentral.com/mi...-2013-powerpoint-not-working.html#post2983702

OK, Microsoft...

So I recommend you wait for them to fix what they broke...

But did a search for PPINTL.DLL.* found older versions in the C:\Windows\Installer\$PatchCache$\Managed...

Now I found two versions: 15.0.4569 and 15.0.4505.

They have a name like PPINTL.DLL.1033, renamed the existing file under C:\Program Files\Microsoft Office\Office15\1033 from PPINTL.DLL to PPINTL.DLL.NEW. Copied the latest version (in my case 15.0.4569) from the installer cache..

PowerPoint starts and works...

FYI When Microsoft does fix this, I would rename the file copied, and rename the old one back before applying Microsoft's Fix

One question, one very important question to me.......
Is anyone able to single out which MS Office update causing the problem ?
I could " hide " it if I knew which one.

 

[John Steffes]

I thought it was KB2920732, as they pulled it from their web site (Windows Update as well according to their KB article)?

 

[davidhk129]

I thought it was KB2920732, as they pulled it from their web site (Windows Update as well according to their KB article)?

If it was pulled by MS, then I should be ok on next big batch of updates. 74 updates already installed.
I'll try to check the list before they get installed.
Thank you.

 

[BGrewer]

So it'll be next month we'll be able to use PowerPoint then :/
(Also surprising how may times my post's been shared (Office 2013) PowerPoint not working)

 

[davidhk129]

So it'll be next month we'll be able to use PowerPoint then :/
(Also surprising how may times my post's been shared (Office 2013) PowerPoint not working)

That is not what I meant. Sorry if I have misled you.

My Powerpoint program has been back to normal after Refresh and re-installing over 200 Windows updates.
The "bad" update must has been pulled by MS as other members had said.

 

[BGrewer]

Ah right,
I wonder when Microsoft is going to send out a patch to fix powerpoint, I don't really want to doing another system refresh, but i'll have to, to get PP back, do you know what the bad update is?

 

[davidhk129]

Ah right,
I wonder when Microsoft is going to send out a patch to fix powerpoint, I don't really want to doing another system refresh, but i'll have to, to get PP back, do you know what the bad update is?

No, I don't.
The other member said " I thought it was KB2920732, as they pulled it from their web site ........"
I'll take his word for it.

 

[bockersjv]

It's fixed.