Sound issues on continuum with 3rd party hardware

[Saad Rashid]

Hello all.

I just received my USB type-C to HDMI converter with a USB port. Its working fine as a continuum . There's one problem, The sound on tv is breaking. theres almost no sound, has anybody else faced the issue? My hdmi cable is fine. Is there a fault with the adaptor or some settings issue?
should I open dispute with the seller?

 

[Chintan Gohel]

Hello all.

I just received my USB type-C to HDMI converter with a USB port. Its working fine as a continuum . There's one problem, The sound on tv is breaking. theres almost no sound, has anybody else faced the issue? My hdmi cable is fine. Is there a fault with the adaptor or some settings issue?
should I open dispute with the seller?

it could be an issue with the converter -try a different make if you can and test

 

[hawaiiantech]

I don't know if this is your exact problem but my issue was volume.

When you have phone plugged in to tv using continuum you can only control 'external monitor' volume using volume button on side... but that doesn't control 'media + apps' volume.
What I had to do was disconnect the phone, then make sure media volume is turned all the way up first. Then connect phone to your TV.

 

[Chintan Gohel]

I don't know if this is your exact problem but my issue was volume.

When you have phone plugged in to tv using continuum you can only control 'external monitor' volume using volume button on side... but that doesn't control 'media + apps' volume.
What I had to do was disconnect the phone, then make sure media volume is turned all the way up first. Then connect phone to your TV.

interesting solution, thanks for sharing

 

[hawaiiantech]

Thanks, I also found it works same way for 'ringer + notification' volume. If you turn it down before plugging in to tv, it won't scare the bejezus out of you while watching Netflix or something.

 

[Saad Rashid]

I don't know if this is your exact problem but my issue was volume.

When you have phone plugged in to tv using continuum you can only control 'external monitor' volume using volume button on side... but that doesn't control 'media + apps' volume.
What I had to do was disconnect the phone, then make sure media volume is turned all the way up first. Then connect phone to your TV.

Doesn't work for me