Surface 3 Sleep issues

Garethb83

New member
Mar 13, 2017
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I have 100+ Surface 3 used as a Kiosk and started to experience bizzare sleep issues.

Each Surface from a New install with no additional software installed will not go to sleep.
In the usual power options, I set turn off monitor to Never, sleep after 1 minute for both Battery & Power.

After the amount of time, nothing happens.

Checked powercfg /requests but that's empty. - All None under each heading.

Now the funny thing is, if I leave it on for a few days with touching it, some times it then goes to sleep.

Just to confirm also, Hibernate is also set to never. VGA driver also up-to-date.

I'm also getting random freezes which I'm wondering if its related to this sleep issue. THis happens after about 3-4 days of been switched on yet not used.

Has anyone else had similar issues? Its been weeks now since I have tried to get to the bottom of it searching High & low.