I swear its not!! I was doing my bi-daily online chat with AT&T expecting to hear "the item is backorderd blah blah blah" when the CSR gave me a tracking number. Sure enough, I checked my online status and that's the screenshot you see!
Those who ordered the L920 from AT&T in Yellow
- Thread starter Dave Blake
- Start date
I swear its not!! I was doing my bi-daily online chat with AT&T expecting to hear "the item is backorderd blah blah blah" when the CSR gave me a tracking number. Sure enough, I checked my online status and that's the screenshot you see!
I'm still "in progress"...did they send u an email letting u kno that ur order changed??? Or did u have to check back on ur own?
No, haven't gotten an email yet, I'm guessing because my order hasn't been picked up by FedEx yet. When I try the tracking number on their website it says "No information received for this number". My ship date is listed as today when I check my status so I guess FedEx will pick it up today. But no matter how I check my order status, whether through "My Orders" or the att order status site, I get the same information.
Yep, its real. Now my tracking number registers with FedEx!! See attached screenshot.
Gotcha...guess I'm gonna keep refreshing or harass the CSR until I get what I want!
congratulations aer.
when did you put in your order? i ordered with overnight. if it ships today, hopefully they fulfull that.
Ahhh, that explains it...I ordered the day it released expecting the Yellow to be in stock. May be at the bottom of the barrel.
franzDanconia
New member
- Nov 13, 2012
- 26
- 0
- 0
People really need to calm down. Nokia is literally doing a simultaneous worldwide launch and is meeting with unprecedented demand for the device. As someone that has had his Cyan lumia 920 since Monday I can definitely see why the demand is as high as it is as the phone is amazing, but you guys really need to give Nokia and ATT a break here. Im sure they are making these phones as fast as they can manufacture them. Don't allow your impatience to cause you to purchase an inferior phone/ecosystem.
Hopefully y'all will get your tracking info soon! Looks we will be waiting for our wireless chargers though, I didn't get a tracking # for that.
giodelgado
New member
- Mar 30, 2012
- 124
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- 0
that's all fine and dandy, but we couldve been told at least that att/nokia weren't able to keep up with demand, instead of keeping us in the dark.
RecycleRex
New member
- Nov 14, 2012
- 35
- 0
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I understand high demand but if you read the title of this thread out was started with one specific phone, the yellow one which no one has received. If there was supply people would have it. We are most frustrated with the lack of help and communication as to why this one particular color isn't shipping.
You'd be impatient too if you had no idea what was going on. If I was told that there was an error, and that it'd be 2 weeks, I'd be cool with that! I just want to know and not be left confused.
I'm just worried it'll be sent to my univ. while I'm not there, because if I'm not around it will be a mess. The phone isn't being sent in my name (AT&T said they're only allowed to send phones in the name of the main account holder...), and if I don't let them know that the morning it comes in who knows what they'll do with it, lol...
I'm just worried it'll be sent to my univ. while I'm not there, because if I'm not around it will be a mess. The phone isn't being sent in my name (AT&T said they're only allowed to send phones in the name of the main account holder...), and if I don't let them know that the morning it comes in who knows what they'll do with it, lol...
Update
Another day, no change. Online chat was waste of time. Called, and opened a Case, and asked for a financial reward, and supposedly got a $20 credit to my account.
Another day, no change. Online chat was waste of time. Called, and opened a Case, and asked for a financial reward, and supposedly got a $20 credit to my account.
Easier said when ur phone arrives on time and your responding via your Lumia 920 lol! They shouldn't keep a promise they can't keep...its a business. Customer first right???
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