Unable to adjust sound quality on my brand new Surface Book 2

[Bronzatissimo]

1st. On my others Win 10 computers I see an enhancements tab like on the picture below. On my brand new Surface Book 2 laptop this tab is not present. Does any other people with a Surface laptop experience the same problem ?



2nd. I see the 'Realtek High Definition Audio (SST)' listed in the Device Manager. Normally with Realtek there should be a 'Realtek HD audio manager'. An application allowing me to adjust sound (equalizers, more basses, ...). But I don't have that application on my computer. Does any other people with a Surface laptop experience the same problem ?

Thanks.

 

[Mattemt294]

honestly with the Dolby enhanced audio feature found on the surface line I've never found the need to find this feature. do you have Dolby enabled?

 

[Bronzatissimo]

Hello Mattemt294,

Dolby is enabled on my side. But the bass are not present enough for my personal taste. I discovered that if I connect my hearphones through my Bluetooth Wireless the Enhancements tab is back again !! Then I can adjust bass. So now I know that this is not a problem on my computer but rather a problem of compatibility with the hearphones.

Thanks anyway.