• Welcome to the all-new Windows Central Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues, please let us know in this thread!

Unable to purchase app from windows store

drddas58

New member
May 29, 2013
43
0
0
Recently I was trying to purchase yoga studio from store, from purchase page to bank then generate otp etc. everything was ok. After doing all this it says all done go back to store to complete your purchase. Coming back to store I couldn't find any change, the app was there with cost button, pressing this button initiates the same process again. Actually with my new L950XL I am unable to purchase anything from store. Am I missing anything.
 

Krystianpants

New member
Sep 2, 2014
1,828
0
0
I think there was an issue with mobile purchase and you were suppose to use pc. But may be resolved now. If it went through reboot phone and go back to store see if you see install button.
 

YKinase

New member
Jul 29, 2013
183
0
0
I am experiencing the same issue. In U.S. on Lumia 950. Same experience on Surface Pro 3, so probably a store problem.
 

drddas58

New member
May 29, 2013
43
0
0
I have seen a similar thread today. Somebody is saying that this is due to some disparity between country and regional language but mine ok, still having problem.
 

Mikefg1957

New member
Jun 13, 2014
16
0
0
I am having same issue today. Trying to buy an app. Gets to the complete purchase screen then crashes and returns me back to the store.