- Oct 29, 2011
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This is both funny and sad:
"General Info
Chat start time
Mar 24, 2012 1:03:58 AM EST
Chat end time
Mar 24, 2012 1:12:38 AM EST
Duration (actual chatting time)
00:08:40
Operator
Ryan F.
Chat Transcript
info: Please hold for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience.
info: You are now chatting with 'Ryan F.'
Ryan F.: Hello. Thank you for visiting our chat service. May I help you with your order today?
Anthony: well, i just signed with you guys yesterday, and got the iphone, but am not a fan.
Ryan F.: I see.
Ryan F.: Are you looking to return?
Anthony: my dilema is here. i just looked at my paperwork, and it says that u cant return an iphone.
Ryan F.: I'll look to see if that's true.
Anthony: i would like to go back to a windos phone.
Ryan F.: What do you mean windos phone?
Anthony: sorry...windows phone
Ryan F.: Your going to have to call in about the iphone return, I can't find any info on it.
Anthony: where and when do/can i call?
Ryan F.: Is a windows phone a basic?
Anthony: lol...no
Ryan F.: They can be reached at 1-800-922-0204 between 6:00AM to 11:00PM local time.
Ryan F.: And sorry for not knowing windows phones.
Anthony: it's ok...not making fun. just got a chuckle.
Ryan F.: I understand, it's quite alright.
Anthony: thanx for checkin'...i guess i'll call.
Ryan F.: Your welcome!
Ryan F.: It has been my pleasure to chat with you today! Please feel free to re-open the chat session if you need further assistance . Thank you and have a great day!"
"General Info
Chat start time
Mar 24, 2012 1:03:58 AM EST
Chat end time
Mar 24, 2012 1:12:38 AM EST
Duration (actual chatting time)
00:08:40
Operator
Ryan F.
Chat Transcript
info: Please hold for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience.
info: You are now chatting with 'Ryan F.'
Ryan F.: Hello. Thank you for visiting our chat service. May I help you with your order today?
Anthony: well, i just signed with you guys yesterday, and got the iphone, but am not a fan.
Ryan F.: I see.
Ryan F.: Are you looking to return?
Anthony: my dilema is here. i just looked at my paperwork, and it says that u cant return an iphone.
Ryan F.: I'll look to see if that's true.
Anthony: i would like to go back to a windos phone.
Ryan F.: What do you mean windos phone?
Anthony: sorry...windows phone
Ryan F.: Your going to have to call in about the iphone return, I can't find any info on it.
Anthony: where and when do/can i call?
Ryan F.: Is a windows phone a basic?
Anthony: lol...no
Ryan F.: They can be reached at 1-800-922-0204 between 6:00AM to 11:00PM local time.
Ryan F.: And sorry for not knowing windows phones.
Anthony: it's ok...not making fun. just got a chuckle.
Ryan F.: I understand, it's quite alright.
Anthony: thanx for checkin'...i guess i'll call.
Ryan F.: Your welcome!
Ryan F.: It has been my pleasure to chat with you today! Please feel free to re-open the chat session if you need further assistance . Thank you and have a great day!"
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