Why aren't my text (SMS) message alert sounds and banner notifications working on my Lumia 930?

[Windows Central Question]

I've set the Messaging alerts in 'notifications+actions' so that everything is turned on. However, I don't get any audio or vibrate alert when a text message arrives.

I've got the same settings for Whatsapp, and it functions as expected.

Does anyone have any ideas?

Thanks in advance.

 

[Dieter Gobbers]

NONE OF THE ABOVE mentioned steps worked for me. This Is how I managed to solve this issue for myself.

1. Go to "Settings"
2. Go to "Notifications & Actions"
3. Go to the part where you can turn notifications off/on
4. Make sure "Messaging" is turned ON
5. Then press on messaging
6. It will bring up another settings menu for Messaging
7. Here you can see all notification settings for the selected app as well as view or setup the ringtone for the app.
8. Find the setting that says "Keep Notifications Private On The Lock Screen"
9. TURN IT OFF!!

That's it. It fixed my problem. Sent sms from another phone & message is received playing the ringtone just as before. Shows up on lock screen & in notifications center just like before.

Thanks! & good luck. Hope this tip is able to help anyone that is still facing this issue.

Awesome, that was the solution for me!