Why can't I hear my Nokia Lumia ringtone when I have the headphones plugged in?

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Windows Central Question

Nokia Lumia problem with audible ringtone

I have a Noka Lumia 635. When I have the headphones plugged in the ringtone is routed to the headphones, and cannot be heard otherwise. Can this be changed?


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Nov 12, 2012
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Re: Nokia Lumia problem with audible ringtone

When you plug in to headphones or connect via Bluetooth, you are instructing the phone that you are listening that way...

I don't know of any way to change that. It is an Off/On system.


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Oct 10, 2014
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It's a very stupid limitation of Windows Phone and it drove me nuts.
Here's what I've been able to find out:

  • With headphones plugged in the phone will only ring through the headphones, however notification sounds will be routed through the speaker as well.
  • With bluetooth headphones/headset connected the phone will ring through the speaker as well as the headphones/headset, however notification sounds will only be routed through the headphones/headset and not the speaker.

It's moronic, really.