Why can't I purchase songs in Xbox Music?

spec_8

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May 10, 2013
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Cannot purchase song in Xbox Music

My credit card information is saved within the Windows Live account, but when I go to purchase a song on the Lumia 625 it tells me to enter a credit card. I enter my credit card and it tells me I already have this type of card on file. Do you know what is causing this conflict?
 

Glenn Stuparyk

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Dec 6, 2013
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Re: Cannot purchase song in Xbox Music

Hi I have the same problem as of today. I updated my credit card info and now I can't buy songs in the music app. Did you figure out how to fix yours?
 

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