Why can't I see the camera roll pics when connected my 930 to the PC?

[francis ferns]

Why cant i see the camera roll pics when connected my 930 to the PC

when i connect my Lumia 930 to the PC i dont see the camera roll pictures on the computer but can see it on my Phone. I use a Windows Vista Computer & my Lumia is Denim updated. i have restarted the handset & connected it, however i am still not able to connect.

 

[T Moore]

Re: Why cant i see the camera roll pics when connected my 930 to the PC

Maybe because the phone drivers do not load completely.
Try this
Use the USB cable that came with the phone.
Connect the phone to the PC. Turn it all the way off, hold power button and slide the screen down. The phone will turn back on and it will be detected, drivers should load.
You should see it in windows explorer. It should install in 'portable devices' in the device manager.

 

[francis ferns]

Re: Why cant i see the camera roll pics when connected my 930 to the PC

i will try that. however i can see all other pictures when i connect my phone to my PC. its only Camera roll Pics that are not displayed.

 

[francis ferns]

Re: Why cant i see the camera roll pics when connected my 930 to the PC

i will try that. however i can see all other pictures when i connect my phone to my PC. its only Camera roll Pics that are not displayed