Why can't I update my Lumia 930 to Denim after a reset?

[Windows Central Question]

I recently sent my phone to the care center and it came back with a new board. But it seems I am stuck with Lumia Cyan and can't get Denim update back on it even after I have updated Extras+info.

 

[Revel Raj1]

I'm facing the same problem...my Lumia 930 stuck on cyan..can't update to denim..have u found a solution for the problem?..thanks

 

[Revel Raj1]

I'm facing the same problem..after care center change the board..I can't update to denim..I'm stuck on denim..have u found a solution for this?..thanks..I'm from Malaysia but after They change the board my phone cv is uk..