W
Windows Central Question
Updating/downgrading windows mobile 10 fails
I am using:
- Lumia 1520
- Windows 10 for Mobile build 10.0.10166
I have tried:
- normally updating from Phone Update
- updating all apps
- resetting my phone (didn't restore a backup either, so completely clean)
- turning all background tasks off
- setting screen to never time out to avoid download speed throttling
- uninstalling all apps it let me
- using the the Windows Device Recovery Tool 3.0.1 to downgrade to 8.1
Results
- trying to update without the Windows Insider app just says I have no updates available.
- trying to update in the fast lane in Windows Insider spends forever downloading the update and finally just says it has failed (I've tried more than 20 times over the course of few weeks) - it says configuration update, 10514 and 10536 are available, but refuses to install them
- trying to downgrade to 8.1 with Windows Device Recovery Tool results with an error stating that I should reboot my phone and try again (I've tried several times, same thing every time)
What can I do?
I am using:
- Lumia 1520
- Windows 10 for Mobile build 10.0.10166
I have tried:
- normally updating from Phone Update
- updating all apps
- resetting my phone (didn't restore a backup either, so completely clean)
- turning all background tasks off
- setting screen to never time out to avoid download speed throttling
- uninstalling all apps it let me
- using the the Windows Device Recovery Tool 3.0.1 to downgrade to 8.1
Results
- trying to update without the Windows Insider app just says I have no updates available.
- trying to update in the fast lane in Windows Insider spends forever downloading the update and finally just says it has failed (I've tried more than 20 times over the course of few weeks) - it says configuration update, 10514 and 10536 are available, but refuses to install them
- trying to downgrade to 8.1 with Windows Device Recovery Tool results with an error stating that I should reboot my phone and try again (I've tried several times, same thing every time)
What can I do?