Why is my Lumia 920 turning off by itself?

[gavin dal broi]

Lumia 920 turns off by itself

New 920 turns off constantly. At least 10 times a day. I have done a factory reset which didn't help. Any ideas? It does it with the screen locked and unlocked.

 

[Laura Knotek]

Re: Lumia 920 turns off by itself

Is the battery low?
Sent from my Nokia Lumia 920 via Tapatalk

 

[gavin dal broi]

Re: Lumia 920 turns off by itself

No. It does it with plenty of battery power even when hooked up to it charger. It seems to last longer if I don't lock the screen. Has bricked twice today and I'm trying a factory reset again and will run it as a new phone and not backup

 

[Jeroenvk94]

Re: Lumia 920 turns off by itself

I have the same problem. Friday my iPhone will arrive. I'm getting sick of my phone rebooting 10 times a day. The battery is also very bad, need to recharge 4 times a day... I like WP but this phone has lots of problems...

 

[JamesPTao]

Re: Lumia 920 turns off by itself

Have never had these issues with mine. Are you running nokias live lock screen beta? If so uninstall it, go under settings and turn kids corner back on (it gets rid of leftover code from the app) and it should fix it. The app caused issues on my phone.