Why is the 6tag instagram app for windows not working effectively?

[olumyde7]

I've been using the 6tag app for windows for a while now but recently I discovered I can't access the direct message area again. I can't send or receive direct messages. I'll like to know what the problem is. Thank you and I anticipate your response promptly.

 

[sumayamaryam]

i'm also having same problem
i've also redownloaded it but stll not working