• Welcome to the all-new Windows Central Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues, please let us know in this thread!

Windows 10 cant restart my pc anymore only shut off

  • Thread starter Windows Central Question
  • Start date
W

Windows Central Question

When selecting restart from start menu PC begins process then after a blue screen saying windows is restarting a window pops up with only a button to shut off PC and just sets there until i press shut off PC. So cant use restart for some reason.
Thanks any help would be appreciated.
 

holdum333

New member
Oct 2, 2016
2,206
0
0
Hi! Here's how one PC user fixed this problem. I have my laptop set to never sleep and my restart works like it should! I'm thinking this may be a bug in W10 and hopefully they will put out a patch soon to fix this issue!
1) Go to "Power and Sleep" settings. Tell the computer to Never sleep.


2) Disable "Fast start".


3) Shut down computer and reboot.


4) Do a restart from Windows.