• Welcome to the all-new Windows Central Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues, please let us know in this thread!

Windows 10 crashes my computer every time it sleeps - what to do?


New member
Aug 3, 2015
I just upgraded to Windows 10 (from 8.1) on my HP laptop. The install seemed to go well ... until my computer went to sleep in the middle of it and couldn't be re-'awakened.' Ever since, every time my computer sleeps (ostensibly to save energy), Windows 10 will not allow it to wake up and I have to do a hard re-boot by removing the battery and having it re-boot from there. Is there anyway to stop this? I can't go on having to hard re-boot my laptop all of the time....

Also, in order to fix the problem, I tried to reinstall Windows 10, but in this process, a number of program files - over three dozen actually - were deleted from my computer, including Cisco's EAP-FAST, LEAP and PEAP files, Google Chrome (which I could say that I was surprised or thought that this was accidental), a bunch of HP Photosmart files (so I had to reinstall my home printer drivers and lost the one for work), a bunch of CyberLink webcam files, several Intel files ("Management Engine Components," "Processor Graphics," "Rapid Storage Technology" and "Smart Connect Technology") and several Realtek files ("Card Reader," "Ethernet Controller Driver" and "Wireless LAN Driver"), among others. What can/should I do about this?