1. dacarter77's Avatar
    Just in the last week or two, I've noticed lots of apps no longer working. I get the message "{app name} can't be opened. An app update may be available in the Store". Of course there's no update.

    I've noticed this with these apps:

    Bible, AP Mobile, Around Me, Best Buy, CellarTracker, CNET, Concur, DirectTV, ESPN, GasBuddy, GoPro, FlightAware, Flixter, to name a few. Most of these apps were working fairly recently.

    Anybody know what has changed? This could be the event that makes me leave my Lumia 950 behind, but I'd rather not if this is fixable.
    12-26-2018 02:27 PM
  2. HoosierDaddy's Avatar
    FWIW the only one of those I use is Flixter and it is working at the moment on my 950XL.
    aximtreo likes this.
    12-27-2018 07:49 AM
  3. BobPro2's Avatar
    GasBuddy has not worked for some time, I just use the web site. same thing with ESPN and CNET. Flixter still works for me on my Lumia 950.
    12-27-2018 08:08 AM
  4. AdrianG123's Avatar
    Hi,


    Sometimes apps don't open because the phone's OS build version is not updated, or it's corrupted. To check if it's updated, go to Settings > Update and security > Windows Update > Check for updates.

    If that wouldn't make any difference, please back up your files, then perform a hard reset. This will reset your device to factory settings.

    Get back to us with the outcome so we can help you out further.
    Last edited by Muessig; 12-30-2018 at 10:53 AM.
    12-27-2018 12:01 PM
  5. Elky64's Avatar
    Hi,


    Sometimes apps don't open because the phone's OS build version is not updated, or it's corrupted. To check if it's updated, go to Settings > Update and security > Windows Update > Check for updates.

    If that wouldn't make any difference, please back up your files, then perform a hard reset. This will reset your device to factory settings.

    Get back to us with the outcome so we can help you out further.
    A "hard reset" can potentially make the situation worse by actually removing accessibility to apps one had on their phone, dependant on last time the user performed a hard reset. And no a backup is not going to guarantee they'll be retained.
    Last edited by Elky64; 12-30-2018 at 05:05 PM.
    12-30-2018 04:43 PM
  6. Ryujingt3's Avatar
    As said, try a hard reset (but as a last resort). First, make sure the OS is the latest version and the Store apps are all updated too. Lots of the time, from my experience, when you open an app and it immediately closes there is usually an update waiting in the Store.
    fin11 likes this.
    12-31-2018 06:57 AM
  7. dacarter77's Avatar
    Update: I think I got an update a few days ago (now on 10.0.15254.547) and all apps are now working. Yeah!!!!!
    fin11, pteranodon and HoosierDaddy like this.
    01-15-2019 10:37 AM

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