1. Denzel Yu's Avatar
    i have left my laptop overnight for the windows update and when i woke up in the morning it was working on updates with 0%. At the time of writing this, 2 hours have already passed since i woke up and it's still stuck at 0%. any solutions for this? i have been encountering this problem for quite some time now and unable to update to newer preview build. stuck at build 112XX or something if i'm not mistaken

    UPDATE: i tried using the ISO file to update to build 14372 twice now and it failed after telling me to select keyboard layout.
    error said:

    0xc1900101 - 0x20017
    The installation failed in the SAFE_OS phase with an error during BOOT operation
    Last edited by Denzel Yu; 07-19-2016 at 06:52 AM.
    07-14-2016 08:40 PM
  2. Chintan Gohel's Avatar
    i have left my laptop overnight for the windows update and when i woke up in the morning it was working on updates with 0%. At the time of writing this, 2 hours have already passed since i woke up and it's still stuck at 0%. any solutions for this? i have been encountering this problem for quite some time now and unable to update to newer preview build. stuck at build 112XX or something if i'm not mistaken
    you're trying out the insider builds? Or you're not using insider program?
    07-15-2016 01:15 AM
  3. Denzel Yu's Avatar
    i am using the insider program and have been unable to update to newer builds due to it being stuck always
    07-16-2016 08:46 AM
  4. the whole taco's Avatar
    I'm not using the insider program and had this problem.
    not just at 0%, but 53%, 83% 86% - for several hours each time.
    in the end I resorted to restarts and after 3 or more attempts, and many hours, all the updates loaded and installed.
    Chintan Gohel likes this.
    07-16-2016 10:19 PM
  5. Chintan Gohel's Avatar
    i am using the insider program and have been unable to update to newer builds due to it being stuck always
    try a restart and when the system is operating normally, try the update again or look for the latest ISO available and use that to install
    07-17-2016 08:21 AM
  6. Denzel Yu's Avatar
    i tried using the ISO file to update to build 14372 twice now and it failed after telling me to select keyboard layout.
    error said:

    0xc1900101 - 0x20017
    The installation failed in the SAFE_OS phase with an error during BOOT operation
    07-19-2016 06:51 AM
  7. Denzel Yu's Avatar
    tried updating to build 14366 via ISO file and got stuck
    error said:

    0xc1900101 - 0x20004
    The installation failed in the SAFE_OS ohase with an error during INSTALL_RECOVERY_ENVIRONMENT operation
    07-19-2016 09:04 PM
  8. Denzel Yu's Avatar
    hi, thanks for the link but i want to clarify that my problem is not that i can't finish downloading the update but actually applying the update to my device.

    is there a way to revert to non-insider windows 10 build while keeping all my personal files intact?
    07-20-2016 06:04 AM

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