07-29-2016 02:29 PM
tools
  1. JoseAriasArroyo's Avatar
    JoseAriasArroyo
    I just reset my device (Lumia 830, Windows 10 Mobile build 10586.494) and after I installed WhatsApp I noticed that when I wanted to send a picture or a video I could not see the thumbnails from the photos took or saved before the reset, I'm just able to see the thumbnails of those pictures that were taken after the reset. When I go to the Photos app everything seems normal.

    https://1drv.ms/i/s!AkzaJMzengqoq9ECl810QXz5hkPHGw
    07-28-2016 01:25 PM
  2. asturides's Avatar
    asturides
    I have the same problem :/ what I do now is go to the photos app and then "share" the picture I want to send
  3. ven07's Avatar
    ven07
    Q&A Team
    Ambassador
    Moderator
    A friend of mine had this issue. A few soft reset plus removing the app and reinstalling helped to solve the problem
    07-28-2016 01:36 PM
  4. JoseAriasArroyo's Avatar
    JoseAriasArroyo
    So, should I remove the app, do a soft reset and then reinstall it?
    Originally posted by ven07
    A friend of mine had this issue. A few soft reset plus removing the app and reinstalling helped to solve the problem
    07-28-2016 01:47 PM
  5. JoseAriasArroyo's Avatar
    JoseAriasArroyo
    I did this and it didn't solve the issue :l
    07-28-2016 01:58 PM
  6. ven07's Avatar
    ven07
    Q&A Team
    Ambassador
    Moderator
    Originally Posted by JoseAriasArroyo
    I did this and it didn't solve the issue :l
    Yea didn't say it should work for everyone :) Try another soft reset and check after an hour
    07-28-2016 03:23 PM
  8. asturides's Avatar
    asturides
    I have the same problem :/ what I do now is go to the photos app and then "share" the picture I want to send
    ven07 likes this.
    07-29-2016 02:29 PM
« Help with all FB apps | Any difference downloading W10 .ISO from MS site or with MCT »

Similar Threads

  1. First Farming Simulator 17 gameplay trailer gets you ready for the harvest
    By WindowsCentral.com in forum Windows Central News Discussion & Contests
    Replies: 1
    Last Post: 08-03-2016, 06:25 PM
  2. I cant get access to my network. it says no network found how to fix this problem
    By Windows Central Question in forum Ask a Question
    Replies: 2
    Last Post: 07-28-2016, 11:43 PM
  3. Decent review of the 950?
    By ven07 in forum Windows Phones
    Replies: 2
    Last Post: 07-28-2016, 03:26 PM
  4. Microsoft celebrates 20 years of offering Windows Server to the masses
    By WindowsCentral.com in forum Windows Central News Discussion & Contests
    Replies: 0
    Last Post: 07-28-2016, 12:11 PM
  5. Triggerheart Exelica is the latest addition to the Xbox One backwards compatibility list
    By WindowsCentral.com in forum Windows Central News Discussion & Contests
    Replies: 0
    Last Post: 07-28-2016, 11:30 AM
LINK TO POST COPIED TO CLIPBOARD