Error installing update 8773

[SteelSteve]

Following the instructions posted on this site I have been able to force the updates to my phone up to 8112. I can get Zune to tell me 8773 is available, however everytime I attempt to install it I get a failure with error code 80070017. Any ideas what could be causing this?

 

[speedtouch]

That's very odd. Reboot both your phone and PC.

 

[Po_MD]

Following the instructions posted on this site I have been able to force the updates to my phone up to 8112. I can get Zune to tell me 8773 is available, however everytime I attempt to install it I get a failure with error code 80070017. Any ideas what could be causing this?

Did that work for you? Im having the same problem.

 

[msmusicmaker]

I had the same issue. I haven't been able to install 8773 yet because of it. I am going to try it now though.

 

[SteelSteve]

Rebooting both did not work. Anyone else have luck correcting this?

Sent from my Lumia 710 using Board Express

 

[speedtouch]

Oh man. That's frustrating. Can you try another PC?

 

[Po_MD]

I tried two different laptops.

 

[speedtouch]

I tried two different laptops.

Gosh. Sounds like it's a phone issue, not a Zune/PC issue. Maybe do a full reset on the phone, then try again?

 

[Po_MD]

I pulled the battery for five minutes and then reinserted it. I will give it another try now.

 

[Po_MD]

I've been doing a little research and it looks like error code 80070017 is the result of a corrupt or missing file.

It's happened in the Mango update(http://forums.windowscentral.com/os-discussion/180926-3.htm),

the Xbox Live Marketplace(Error: Code 80070017 occurs when you download content from Xbox LIVE Marketplace),

and a source that I cannot find at the moment, but it was just another example of the Mango update issue and a fix for it.

 

[darthhen]

I did a search for that error code....seems like this is a generic code. See the link below...somebody had this code for a different WP update last year:

Updating phone and received error code 80070017 - please help phone is - Microsoft Answers

 

[Po_MD]

I can confirm that formatting does nothing xD

 

[SteelSteve]

Po_MD, sorry you formating your phone did not work. I do have another interesting tidbit. When I plug my phone into my laptop now and do an update search not only does it tell me I do not need to update it also tells me I can restore my last save at any time should I have any problems, and shows me a save file. However when I plug the phone into my desktop and click check for updates I get only the standard "their are no updates available".

 

[speedtouch]

Well, crap. What a mess. I would hop on Twitter and start messaging @WinPhoneSupport your troubles. They're pretty good about getting things going.

 

[SteelSteve]

A quick search again on Bing brought me to the following:

Samsung Focus Windows Phone 7 Update Fails - Error Code 80070017 - Microsoft Answers

A little scarry, but I may try it tonight.

 

[SteelSteve]

Sorry just realized this is the same information already put out by others in this thread.

 

[SteelSteve]

Well I tried it. Scared the H### out of me, and still didn't work. I then did a factory reset and tried that with no better luck.

 

[Po_MD]

Twitter, here I come.

 

[SteelSteve]

Let us know if they find a solution

 

[SteelSteve]

Just sent them a tweet myself