04-26-2015 11:39 PM
tools
  1. sachin hegde's Avatar
    sachin hegde
    hey everyone.
    im trying to update my lumia 520 indian version since last night.
    im getting this error which says "The update was downloaded, but couldn't be opened. (8007000d" i have tried many times. phone has enough space(around 2.5gb) i have tried changing the language and then updating my phone, i also tried soft reset. nothing seems to be working. i would like to avoid mobile reset.
    any help on this matter is appreciated.
    04-11-2015 02:23 AM
  2. anon(5324772)'s Avatar
    anon(5324772)
    I'm getting a slightly different hex code - "The update was downloaded, but couldn't be opened (800b010a)". Lumia 920 unlocked, running Rogers Canada firmware.
    04-11-2015 03:08 AM
  3. patstar5's Avatar
    patstar5
    Originally Posted by sachin hegde
    hey everyone.
    im trying to update my lumia 520 indian version since last night.
    im getting this error which says "The update was downloaded, but couldn't be opened. (8007000d" i have tried many times. phone has enough space(around 2.5gb) i have tried changing the language and then updating my phone, i also tried soft reset. nothing seems to be working. i would like to avoid mobile reset.
    any help on this matter is appreciated.
    I have similar issue with my lumia 925
    04-11-2015 09:22 AM
  4. Thabo Lefleur's Avatar
    Thabo Lefleur
    Hi, This worked for me
    Hi Guys!

    This worked for me.




    Installed Windows Insider

    Look for builds

    Fast Ring

    Check updates and then voila
    I was already on the last TP.

    I think the download its been downloading is that firmware BS they released a while ago that couldn't open.
    04-13-2015 08:42 AM
  5. jfgrubb's Avatar
    jfgrubb
    I wanted to upgrade to the preview so that I could unlock all the features of my new Microsoft band. Every time I tried to upgrade I got error 8007000d. I tried just about everything I could find on error 8007000d on my lumia 1020 including: freeing up more space (had 6 GBs), windows insider, factory reset with restoring my backup, factory reset without restoring backup, changing languages etc. I finally got it to work with this:

    Ran Lumia Software Recovery Tool 5.0.7 and installed the available firmware
    On setup, restored my backup
    Opened Microsoft Health app and accepted terms to use windows 10 preview
    Ran the update through settings -> phone update
    Update was successful, but Microsoft Health still said I needed to upgrade.
    Ran the update through settings -> phone update
    Second over the air update was successful

    I'm not sure why this worked as the Lumia Software Recovery Tool loaded the exact same firmware version that was already installed.
    04-26-2015 11:39 PM
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