[Mr_M_Cox]

Hi All,

After much negotiation with Nokia and having spoken with a very very helpful senior customer support agent i am getting my faulty 920 replaced with a 925.

My question is, how can I move everything (apps, contacts, email accounts, user settings etc) from old to new phone?

Thanks,

Matt.

[N_LaRUE]

You go to Settings -> Backup -> apps list + settings or text messages or photos if you want.

You're game data will not be backed up.

Once you log into your MS account with your new phone all the data will come down onto the phone. If you are missing contacts I would recommend making an Outlook.com email account with your MS account.

Backing up your stuff | Windows Phone How-to (United Kingdom)

[PxuLL]

Yeah if you have your Nokia Lumia 920 with you now go onto settings > backup > applist+Settings > 'back up now'. You can enter your Microsoft ID on inital boot up and it should restore everything else :)

[KllR007]

And you need data conection because (i dont why) WP doesnt support restore via WiFi.

[PxuLL]

And you need data conection because (i dont why) WP doesnt support restore via WiFi.

I've done it over WiFi

[fahad kazi]

And you need data conection because (i dont why) WP doesnt support restore via WiFi.

With amber/black you can restore via wifi

[KllR007]

wow thats great :D i had L820 long ago and thats wont possible...

So nevermind my previous post.