Lumia 735 reboot issue

[Marty89]

Microsoft is probably working on a new firmware that'll fix the random reboots isuue.

 

[gorshkov]

I have the exact same issue with my L730. The phone freezes and few seconds later reboots.

 

[Fred Wilson2]

Yup, the software locks up then after a few seconds the hardware watchdog fires and resets the CPU.

Fred

 

[Marty89]

Yup, the software locks up then after a few seconds the hardware watchdog fires and resets the CPU.

Fred

But then the firmware should solve this issue?

 

[Fred Wilson2]

Maybe firmware update, maybe just software update. Hard to say where (firmware, software or both) the "problem" is.
For sure, though, what is happening, is that something (sw or fw wise) is locking up or getting trapped in a loop and is unable to reset the hardware watchdog timer, so after the watchdog timer counts down, it does it's job and resets the CPU, thus the reboot.
My gut guess is that it's a software problem, not firmware. Usually software is the part responsible for minding the WD.

Fred

 

[gorshkov]

On the other forum some guy said the Nokia Care found some "short circuit" in front panel of the device and replaced it. And that guy had the same reboots. Soo, may be some faulty parts?

 

[Marty89]

On the other forum some guy said the Nokia Care found some "short circuit" in front panel of the device and replaced it. And that guy had the same reboots. Soo, may be some faulty parts?

Yeah, I read that too. But I don't think that the replacement of the screen helps. My 830 had a loose display and I sent it for a repair, they replaced the front panel with the screen but reboots are still there.