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09-25-2016 07:43 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    i have 1 account only i wanted to make 2nd user Like new one so i created new email [address redacted by mod] then i add it to family user ..

    now it says you can login but whenever i try it says:Login Failed, Profile cannot be loaded ..

    this is the step after i enter my email password to login

    Thank you for your time
    Last edited by Laura Knotek; 08-04-2016 at 01:47 AM. Reason: email address removed for privacy protection
    stan leta likes this.
    08-03-2016 01:56 PM
  2. stan leta's Avatar
    stan leta
    What do we do about this problem, my pc is not working, i hope yo can help me about this. Thanks🙇
    09-22-2016 09:32 AM
  3. Chintan Gohel's Avatar
    Chintan Gohel
    Trusted Member
    Q&A Team
    Ambassador
    Originally Posted by stan leta
    What do we do about this problem, my pc is not working, i hope yo can help me about this. Thanks
    are you able to log in to the original/main account? if yes, delete the account you created and create it again
    09-25-2016 07:43 AM
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