1. Kico37's Avatar
    Hi. I am José from the Dominican Republic. I've done everything to update my phone and no success. Always having the (8018830f) error. I've change region, language, date and time. With or without insider or preview apps installed, used windows device recovery, hard reset, soft reset, updated all apps, uninstall all apps(to make space) so I think I've done everything. I've try different wifi connections with very good speed. What else...?☹

    Model: Nokia id317-3
    Carrier: AT&T
    Windows phone 8.1
    OS: 8.10.14128.140
    Firmware: 02033.00000.14274.06010

    Thank you.
    Last edited by Kico37; 04-27-2017 at 08:32 AM.
    04-27-2017 08:16 AM
  2. T Moore's Avatar
    Don't know what you have but it is not an AT&T phone. You might have AT&T as your carrier.
    If it was their phone you would be able to update to 8.1 update 2

    Model: Nokia id317-3
    Carrier: AT&T
    Windows phone 8.1
    OS: 8.10.14128.140
    Firmware: 02033.00000.14274.06010

    Model: Nokia Lumia 830
    Manufacturer name: RM-983_1001

    OS: 8.10.14128.140 doesn't look like this is a released version. It was on a Nokia prototype phone that was never released.

    The Nokia id317-3 doesn't show up anywhee

    You will have to read up on flashing if you ever want to update the phone
    Kico37 likes this.
    04-27-2017 11:07 AM
  3. Kico37's Avatar
    Thank you very much T Moore!

    I flashed this firmware: RM983_02179.00000.15213.43037_RETAIL_prod_signed_1001_024B54_ATT-US.ffu

    I flashed it with Nokia Care Suite 5

    And everything is all right. I could update as you said. Thank you 😊.
    05-02-2017 08:13 AM
  4. Kico37's Avatar
    You're right. My phone is a Nokia prototype phone, that's why
    05-02-2017 08:17 AM
  5. T Moore's Avatar
    Good Job !!
    05-04-2017 12:38 AM

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