that's most likely due to the folder structure not being accurate.First, thank you for posting this. I'm a little late to the party here, but it looks like the files are still available. I'm having a couple of issues i hope you can help with. In the NokiaCare instructions, when I get to 5. Choose RM-983 (Nokia Lumia 830) all I see is RM-983 (RM-983). I choose that and proceed with the steps, but when I get to step 8. I don't see any packages under properties. I've tried this a couple of times, using both my laptop and my PC, and always get the same result.
Does anyone have a suggestion of what I should try next? There is probably something very obvious that I'm missing...
Thanks in advance for any suggestions
C:\ProgramData\Nokia\Packages\Products\rm-983\
and all the files from the download should be in there without a subfolder.
you should see this in that folder: