07-05-2017 04:17 PM
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  1. ndouni's Avatar
    ndouni
    Please I need help, I had to reset my surface book and now it is stuck and is not booting out of the update screen screen, the screen is just switching between the black with the loop and the bleu showing 64% updated. I tried using a recovery usb, I tried even seeing how to enter the bio, no luck. I really need help on this one. Thanks
    07-05-2017 08:35 AM
  2. realwarder's Avatar
    realwarder
    Ambassador
    If you have had no results resetting via recovery USB:
    Download the image Here
    Create the recovery USB
    Reset
    07-05-2017 04:17 PM
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