12-24-2014 03:02 PM
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  1. Dinky89484's Avatar
    I had this problem. I took the sim card out and did a soft reset and then everything came back up!
    Did you put the sim card back in before you performed the soft reset or did you take it out and soft reset it without ever putting back the sim card?
    01-16-2013 01:36 AM
  2. vinnyvin's Avatar
    Did you put the sim card back in before you performed the soft reset or did you take it out and soft reset it without ever putting back the sim card?
    I spun the phone around 3 times and it finally worked
    01-16-2013 02:33 AM
  3. Skynetz's Avatar
    I had this problem. I took the sim card out and did a soft reset and then everything came back up!
    I took the sim card out too, but the phone is really dead, none reset can help me. Now I got a call again from nokia and they told me to send it for repair :/
    Last edited by Skynetz; 01-16-2013 at 05:49 PM.
    01-16-2013 04:16 AM
  4. slavrenz's Avatar
    I'll add to the pile. Matte black 920 bricked (spinning gears for 8+ hours) 2 weeks ago after a hard reset. Warranty replacement (refurbished unit from AT&T) did the same thing this morning.

    I had to twist AT&T's arm and go to a supervisor, but AT&T is sending me an all-new unit, which hopefully has all the kinks worked out.
    01-20-2013 02:41 PM
  5. mtreef's Avatar
    I have same problem!!
    02-17-2013 01:19 AM
  6. tositem's Avatar
    Had the same problem. After approx. 2 weeks after purchasing, my screen acted weird, it did not respond to any touch, only the capacitive buttons did. So i tried to factory reset it and the gears were kept circling for 7+ hours. Then i decided to hard reset it, and i was stuck at Nokia's logo at infinite time. Had it sent to Nokia Care, and waited for 2 weeks to get repaired.

    And nothing weird happens ever since.
    02-17-2013 01:46 AM
  7. mtreef's Avatar
    i have same problem and i take my phone to agent after 4 day they call me and my lumia 920 working well but i lose every thing in it.
    02-26-2013 09:16 AM
  8. brody59's Avatar
    Hey,

    Just had the same problem (where my Lumia 920 was stuck on the gears for hours). After speaking to Nokia, they told me to do the following, and to my surprise it worked.
    1. Hold in "Volume Down" and "Power" until the phone turns off
    2. From off, turn the phone on by holding the "Volume Down", "Power" and "Camera" buttons.
    3. Release the "Camera" button when the phone vibrates
    4. Release the "Volume down" and "Power" when the phone turns on


    Hope this helps!
    03-06-2013 07:55 PM
  9. Jonathan Cash's Avatar
    Hey,

    Just had the same problem (where my Lumia 920 was stuck on the gears for hours). After speaking to Nokia, they told me to do the following, and to my surprise it worked.
    1. Hold in "Volume Down" and "Power" until the phone turns off
    2. From off, turn the phone on by holding the "Volume Down", "Power" and "Camera" buttons.
    3. Release the "Camera" button when the phone vibrates
    4. Release the "Volume down" and "Power" when the phone turns on


    Hope this helps!
    Lifesaver!
    iboypx likes this.
    04-17-2013 04:46 PM
  10. briannamacdaid's Avatar
    The same thing is happening to me. It's been an hour and it still won't work. It keeps just saying Nokia then going to the startup screen. It's irritating..
    04-21-2013 01:20 AM
  11. jjMustang's Avatar
    I tried this to and got the same results.

    I've reset my Lumia 920 twice and both times it got stuck on the gear-spinning logo.

    The first time, I let the battery drain completely and kept powering it on until it wouldn't power on any more. Then I charged it and it came back to life.

    Today I reset it, got the spinning gears, and thought I was going to have to do the same thing. I ended up doing a soft reset (Volume-Down + Power) until the phone reset, then let go of Power. As long as I pressed Volume-Down, the phone would show the NOKIA logo and then reboot. I did this several times. I then pressed and held the CAMERA key until the gears came on. I thought it was going to get stuck again, so I laid it down. About 10 minutes later, the screen flashed and caught my attention, and then the Windows Phone logo appeared and the phone booted into a clean OS.
    05-04-2013 08:42 PM
  12. chezm's Avatar
    I guess I'm a lucky one because I hard reset my device twice in a row without issues.
    05-04-2013 10:45 PM
  13. awesomesause's Avatar
    Attachment 23066yes i have tried all combinations... pluged and unpluged...
    no way to get the ! screen.
    i get a flash and a whel if hold vol up... anyone knows what this is?
    09-06-2014 03:23 PM
  14. Brandon Sansevero's Avatar
    Excuse me, my name is Brandon Sansevero my uncle has a nokia 920 as well and was having problems like you did with the icon for a charge with the settings gear next to it. I cant find out what is wrong with it maybe you can help me. My cell is 619 494 9717 text me saying its you and what was wrong with the phone please. He cant get it workn.
    12-24-2014 11:51 AM
  15. carlson03's Avatar
    Excuse me, my name is Brandon Sansevero my uncle has a nokia 920 as well and was having problems like you did with the icon for a charge with the settings gear next to it. I cant find out what is wrong with it maybe you can help me. My cell is text me saying its you and what was wrong with the phone please. He cant get it workn.
    Brandon, you may want to take your cell number out of the message and ask people to PM you

    Also, have you tired the Lumia recovery tool?
    https://forums.windowscentral.com/e?...token=9Ri8mYYj

    I think it has an option that may work
    Last edited by carlson03; 12-24-2014 at 09:59 PM.
    12-24-2014 03:02 PM
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