620 touchscreen unresponsive after recent nokia update?

I installed the most recent software and followed the steps instructed in the tutorial.
But I'm stuck on finding my device's code -see first attachment.
What's strange is that if i choose the refurbish option then the product code is shown -the second attachment. Any help on this?
 

Attachments

  • Product code.jpg
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  • Refurbish.jpg
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I followed the steps as they were described although the tutorial isn't that foolproof as it should! Thanks again!
 
I always get:
C:\ProgramData\Nokia\Packages\Products\RM-846\5AB43B31_RM846_059R872_1030.5603.1304.0002_016.vpl has invalid signature.

Help :-)
 
Last edited:
Remove the predecessor from all the files with rm846 in it... Remember just remove whatever is before rm846. Hope it Helps!!!:orly:
 
Hi Ashley,

Im facing the same problem. Were you successfull in flashing the ROM even if your touchscreen wasnt working?

-Rahul
 
when I try to do this, the celphone loses the conection with the aplication. Is this happening to you too?
 
after replacing my degitizer i perform SW update for my lumia 620 after which my touch screen stopped working! Am thinking of flashing it but the nokia care suite cant locate the fiiles i just downloaded.
please kindly advise
 
I installed the most recent software and followed the steps instructed in the tutorial.
But I'm stuck on finding my device's code -see first attachment.
What's strange is that if i choose the refurbish option then the product code is shown -the second attachment. Any help on this?

Hi. I've got to this stage also. Any help on how to get to the next, and hopefully final, stage much appreciated.

Thanks.
 
Keeps telling me the "C:\ProgramData\Nokia\Packages\Products\RM-846\24693401_RM846_059S3W3_1030.6407.1308.0002_020.vpl has invalid signature.
Nokia.Packages.VariantPackage.DataPackage20.VariantPackageSignatureInvalidException: C:\ProgramData\Nokia\Packages\Products\RM-846\24693401_RM846_059S3W3_1030.6407.1308.0002_020.vpl has invalid signature.
at Nokia.Packages.VariantPackage.DataPackage20.VariantPackageInternal.CheckPackageSignature()
at Nokia.CareSuite.PlugIns.MurzimRecovery.RecoveryDialog.RecoveryDialogModel.<HandleDownloadVariantPackageCompleted>b__8(Object state)"
 
I cant for the life of me find any kind of update page, you able to link it to me? I've been looking for hours :/
 
Unfortunately no, It was what Ashley Davies1 was talking about, cause when I go into the care suite I cant find the Lumia 620 in there at all, he had the same problem but he said about an update page, I cant see an update page on the website where you download the ROM, I dunno, maybe I'm just not looking hard enough.
 
Unfortunately no, It was what Ashley Davies1 was talking about, cause when I go into the care suite I cant find the Lumia 620 in there at all, he had the same problem but he said about an update page, I cant see an update page on the website where you download the ROM, I dunno, maybe I'm just not looking hard enough.

You can`t download firmware directly through Care Suite. Use Nokia Data Package Manager (may be included with Care Suite), NaviFirm+ or Nokia Software Updater for Retail. Firmware files must be located in
C:\ProgramData\Nokia\Packages\Products\RM-846
. Then flash your phone in recovery mode.
 

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