JdeFalconr
New member
I think the bigger issue is with regard to communication. The only thing that the general public hears is "There's a new firmware update available!" or "There's a new OS update available!" Only rarely is it ever communicated that the updates are not available to everyone immediately and never is it communicated when a person should expect the update to be available. The result is, unfortunately, much confusion, frustration, and damage to Microsoft's reputation. This is exacerbated by the expectation that market leaders like Apple set when their software updates are available to everyone as soon as they are announced.