Back up settings and apps not working

[Augusztin]

So my phone never finishes the back up process, it always stops at 96%, no matter which wifi or data line I am on. I have enough free space on Onedrive...etc.
Anyone a tip?

Thank you.

 

[N_LaRUE]

Delete the old backup and try again. It should work.

 

[Augusztin]

Thanks, it is OK now.