Build 10547 killed my surface 3

[Jeb Johnston]

Hello,

I updated my firmware and the 10547 update last night. Initially, my touchscreen wouldn't work, so I tried turning it off and then hoping to turn it back on, but it killed the TouchPad on the cover.

Now it will not boot at all. I get a blinking white screen. How can I fix this?

Posted via the Windows Central App for Android

 

[DMCarver]

Can anyone help this fella? I would offer suggestions but I'm not as bad as you. 10547 killed my Surface pro 3 while on the docking station. Grrr,,,
Wish I had some advice for you but if you can't even get to the restore page - I think a safe mode boot is in order? Did you try holding the power key down for 10 seconds to reset it? It doesn't do a hard reset but is more like a cold restart.

 

[LeadStory]

Hello,

I updated my firmware and the 10547 update last night. Initially, my touchscreen wouldn't work, so I tried turning it off and then hoping to turn it back on, but it killed the TouchPad on the cover.

Now it will not boot at all. I get a blinking white screen. How can I fix this?

Posted via the Windows Central App for Android

I tried to update my Surface Pro to W10 using the ISO a while ago (this was one of the first builds) and am now stuck in a bootloop. I've been too busy to fix it, so now it just sits there, dead and rebooting. If anyone has any ideas for a quick fix, i'd like to know. I get the BIOS Menu every time, press "restart", repeat.

 

[Kar98]

That's why I'm running fast ring previews on my work laptop, and only the actual release on my Surface. The laptop has a hard drive I can take out and replace if needed.

Go make a bootable Windows 10 flash drive. Use a powered USB hub to plug in mouse, keyboard and flash drive. Boot from the flash drive, do a fresh install.