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Error 801882d1 trying to update Lumia 920 to WP8.1

FranJaDiNi

New member
Oct 16, 2013
4
0
0
Hi, its my sixth try to update mi Lumia 920 to WP8.1 but it always get stuck in 94% and shows error 801882d1.

I have restarted my phone and I have 7Gb of free space. I am in Colombia.

BlMLy4gIUAAYbzZ.jpg

Thanks for your help.
 

anon(7900571)

New member
Aug 5, 2013
8,034
0
0
try to do a soft reset by holding volume down + lock button at the same until your phone vibrates and reboot itself (this wont delete any of your phone data ).
 

FranJaDiNi

New member
Oct 16, 2013
4
0
0
Well this works for me:

I used the Nokia Recovery tool Support - - Nokia - USA to install Windows Phone GDR3 and Lumia Black then, I also use a diferent Wi-Fi Network, I dont really know which one works, I suggest try first using a home Wi-Fi network.

I am using Windows Phone 8.1 now.
 

sree113

Banned
Mar 6, 2014
8
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Do you mean updating through nokia recovery tool.. I have that software in my pc. And i have already installed GDR3 two months ago...
 

sree113

Banned
Mar 6, 2014
8
0
0
Oh ok ok. What is the size gdr3 update?. I think it will reinstall entire window phone OS.
 

alllies

New member
Sep 5, 2012
412
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I also have this error but have managed to upgrade to 8.1. Perform a soft reset connect to a high-speed Wi-Fi then sync your accounts before you hit download. I think this a server timeout error.
 

sree113

Banned
Mar 6, 2014
8
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0
It is due to server time out error. I updated to 8.1 by turning of Wi-Fi between downloading and again resuming it. Turned of the wifi at 50% and,again at 65 and continued doing so till reaching 90%. Resetting won't help. Try to download at night.
 

Ahmed Bilal

New member
Sep 9, 2013
43
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ya i got the samke error on my 720 but mine is at 0% and never goes any higher then the error comes up :angry::unhappysweat:
 

rakiBoi

New member
Dec 5, 2013
5
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0
I have same problem when I update Cyan to Denim ... Error Code 8018821d after downloading update at 3%... i use wifi connection coz when i try using mobile data it said connect to wifi to download update.. i thought I have an Option to download update. (Wifi or Mobile Data?)..
 

Harrie-S

Retired Ambassador
Sep 26, 2014
5,378
0
0
This error you get if "something went wrong during install"
Restarting usually resolves that error, but here's a couple other things to try. Go to Settings -> Applications -> Internet Explorer -> Delete History. When that finishes, do a soft reset with Power and Volume Down. After it's back on, go to Settings -> Date+Time, and turn off Update Automatically and make sure it's set correctly check. Check if you have sufficient free and then try the update again.
You need a stable wifi and because the update is more than 100 mb you can not use data (wifi only)