HDMI-to-DP (windows 11 to HP Z27 mirror monitor) not receiving signal

[hannalinder]

Hello

My windows 11 laptop Nitro AN515-55 is connected via an HDMI-to-DP cable with a HP Z27 monitor. The monitor is not getting a signal. The graphics driver is uptodate. Windows is uptodate. I checked the common fixes suggested online, but that did not solve the issue. I can mirrow the display of my macbook via an USB-C cable.

Anyone knows what could be the problem?

Thank you

Hanna

 

[interlocutor1980]

Kindly first cross check your cables.

Manually enable HDMI Input

1. Make sure you have connected DisplayPort to HDMI adapter with the HDMI cable to your monitor.
2. Press any of the control buttons on your monitor. Physical control buttons are usually placed under, back, or at the side of the panel.
3. Select the Menu icon.
4. Use the arrow keys and navigate to Display.
5. Select Input using the > key.
6. Select HDMI under Input options and select the Okay option to save the changes.

At times your monitor may fail to auto-detect the HDMI connection, especially when you are using an adapter to convert DP signals to HDMI.

Changing the input option manually should fix the problem.

 

[hannalinder]

Thank you for your suggestions. I have already tried manual detection of the cable, but the issue persists.
Any other idea what I could try?

 

[interlocutor1980]

So I suggest you to report this issue on laptop manufacturer "Acer" website. [redacted]