first of all we need to understand a few things, this is a brand new, completely re-imagined OS. therefor, there is going to be a learning curve, and thus some of our everyday computing needs to be polished a bit more. so although it may be a trainwreck right now, i can assure you these issues will be addressed. MS didnt switch a perfectly functional windows 7 to windows 8 just for the sake of metro, this is the future. as for xbox music, this is basically a music app and streaming service for the time being, good for listening to music and nothing more. so for the time being, and all of those running windows 8, switch to classic mode, and downloand .NET Framework runtime 2.0.( just bing .NET framework if windows doesnt automatically find it and download it ) and then download the zune software. it still works perfectly and an efficient way to manage your library. if all else fails, media monkey is a great alternative, i actually used this instead of itunes for my wifes iphone because i prefered it over itunes. it is great software that gets the job done.
so moral of the story is, use zune for now, and be patient. we all know this is the future and will certainly only get better! i still get frustrated daily , but it is a learning experience,and once we get used to it, it will be so much faster and efficient at delivering content.