How do I display a telephone key pad?

[do99ie]

how to display telephone key pad

Can anyone help me please.
Yesterday I made a call to Greenflag and after being connected I was asked the usual. Choose an option, i.e. option 1 option 2 etc. Couldn't do this as the number key pad had disappeared.
How do I keep the number key pad viable there please?
Cheers

 

[RumoredNow]

Re: how to display telephone key pad

After the call connects > tap the symbol in the bottom right corner (that is the keypad icon)