How do I fix Cortana interests not available?

stratct

New member
Oct 15, 2014
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hey all, im new here and slightly new to windows phone OS. i have a lumia 635 and love it but i picked up a 521 last night for a secondary phone and installed previews for developers 8.1 (8.1.1 grd2), i have done this before. well after going through all my updates and the tedius task of setting up the phone, i went into cortana and keep getting "interests arent available, try again later". I have tryed everything, im on my second hard reset now. nothing works. ive searched and searched and i have tried all the "fixes" but nothing works. i called microsoft and the told me to call nokia... which is now owned by microsoft, when i explained that to her she told me to call T-Mobile.... anyone out there that can help me? i feel so alone on this. not one person has helped. eveyone sais the same things "call microsoft, call nokia, turn it off and back on, reset the phon". im pulling my hair out
 
Are you using WiFi or mobile network data? Have you tried mobile network data if WiFi doesn't work, or vice versa?
 
It's been down for some users. Only time will fix it. It looks like Microsoft has been rolling out fixes for it starting this evening.
 

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