How to remove primary email address from WP7?

bronco1552

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Dec 31, 2010
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Hello, I am trying to remove the primary email address I used (hotmail) when I setup the phone. I just used that address to transfer the contacts to my phone from a Blackberry. Now, I want to remove it so I can change it to the Windows Live ID that is tied to my gamertag on Xbox Live. Any suggestions? Thanks!
 

NickA

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Dec 26, 2010
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I thought I read somewhere that once you setup that initial account, you can't delete it. You can do a factory reset, then sign in first with your Live ID. Then add your hotmail account to get your contacts.
 

pseudoware

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Mar 3, 2011
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I needed to do this. All my searching pointed to having to do a hard reset in order to change the Windows Live email address.

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jimski

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Dec 11, 2010
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I needed to do this. All my searching pointed to having to do a hard reset in order to change the Windows Live email address.

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That is correct. You need to do a hard reset to change or reinstall your primary account.



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