• Welcome to the all-new Windows Central Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues, please let us know in this thread!

Lumia 520 8.1 update error 80004001-Please Help

W

WPCentral Question

Hi Friends,
I was happy when my phone received the notification for 8.1 update last Saturday,Unfortunately i didn't succeed in updating my firmware as the process is stalling with an error code'80004001',it says the update was successfully downloaded but couldn't be opened,Tried resetting the phone to factory reset but no results,I have followed all the instructions given on the official website for update process.i have 3.5gb of free space on phone memory and using a wi-fi connection of 20mbps speed with best possible phone battery levels,Kindly help me to find a solution
 

Guytronic

Ambassador Team Leader
Ambassador
Nov 4, 2013
8,435
0
0
If possible perform a phone back-up.

If you have an SD card in the phone shut the phone off and remove the card.
Restart the the phone and attempt the update again.
 

Pradeepshetty96

New member
Aug 19, 2014
1
0
0
Thanks for the reply sir,That didn't work again,actually the problem is that the update is downloading but fails after installing upto 98%.