Lumia 830 Bugs + Defects

[Deepak]

Seems to be rolling out only in Europe as of now. Have to wait

 

[sinime]

Did update 2, by chance, fix the Bluetooth connection issues?

My wife has been having issues with her Band not staying connected.

 

[Deepak]

By 'Bluetooth issues' do y'all mean that the phone fails to remain connected to other device? If it's so then I too am having the same issue. Also, it fails to transfer any kind of file I'm trying to send. It says my laptop (in particular) doesn't support file transfer via Bluetooth! :eck: Is this also a common issue?

 

[sinime]

My wife's Band doesn't necessarily stay connected to her phone... While toggling airplane mode might work, she reboots her phone to get it to connect again. Apparently a lot of people have this issue with FitBits, Bands, and stuff that connects constantly.

 

[gMaesterUK]

My FitBit doesn't stay connected, though it fires up every now and then to tell me I've hit target, but it's usually a couple hours after the band has buzzed!

Thought it was just the way it was, didn't think it was a bug in BT.

G.

 

[Deepak]

I just noticed that the micro USB connector does not fit in the charging port perfectly. It appears to be inclined at little towards right. Is it common? Do look for it

 

[Stubi]

Just went from 1020 to the 830.
Jumped in my car. Connected via Bluetooth and fired up Spotify for some music streaming and OUCH!!

The audio is missing channels and sounds horrific. By channels I mean guitar solos or some vocals are muted of mid tones just aren't there.
I rebooted the phone and re paired to the stereo and no change in quality. Lumia 1020 always sounded great.

Any one else had this issue?

 

[raycpl]

I have no such issue... cos I could never connect my phone to my (locally-made) car... LOL

 

[oryan_dunn]

Just went from 1020 to the 830.
Jumped in my car. Connected via Bluetooth and fired up Spotify for some music streaming and OUCH!!

The audio is missing channels and sounds horrific. By channels I mean guitar solos or some vocals are muted of mid tones just aren't there.
I rebooted the phone and re paired to the stereo and no change in quality. Lumia 1020 always sounded great.

Any one else had this issue?

Sounds like it only connected via the headset profile (like for making phone calls) and not the stereo music profile. When it's connected, in the settings it will say voice and/or music.

 

[Deepak]

I just got an electric shock while trying to plug my 830 into my laptop's USB port. It often happens but this time it had much more magnitude. Is it so due to its aluminium frame? But the same doesn't happen when connecting it to the charging plug. Just in case of USB connection. Similar problem, anyone?

 

[hasasimo]

I just got an electric shock while trying to plug my 830 into my laptop's USB port. It often happens but this time it had much more magnitude. Is it so due to its aluminium frame? But the same doesn't happen when connecting it to the charging plug. Just in case of USB connection. Similar problem, anyone?

Never had that issue. I plug it into my Sony Vaio quite often.

 

[Crimech]

Lumia 830 and bugs

Problem I have with this phone:
- X box music app: - Does not play all songs and stops playing them after a while.
- Some times, if I select a song, it plays another one and display a different artist.
- Although I have a lot of song, sometime it is slow to show one song.
- On lock screen: - Double tap sometimes does not work( even if I have it on)
- Can't keep the change buttons for music long enough.
- Alarm: - It stops working after 2 or 3 days, everything looks ok, but it just does not work.

---------Please, if you respond to any of this, let's be clear and on point, since Microsoft support just does not work at all-------

- Camera problem: I could not record movies for more than a minute and the photos opened really slow, the solution for me was to uninstall the "lumia camera app" and install the "lumia camera classic", just in case you had this problem.

 

[Deepak]

Never had that issue. I plug it into my Sony Vaio quite often.

Hmm. It's the laptop's issue probably. The VGA port also gives a shock if I touch it.

 

[Deepak]

Re: Lumia 830 and bugs

Problem I have with this phone:
- X box music app: - Does not play all songs and stops playing them after a while.
- Some times, if I select a song, it plays another one and display a different artist.
- Although I have a lot of song, sometime it is slow to show one song.
- On lock screen: - Double tap sometimes does not work( even if I have it on)
- Can't keep the change buttons for music long enough.
- Alarm: - It stops working after 2 or 3 days, everything looks ok, but it just does not work.

---------Please, if you respond to any of this, let's be clear and on point, since Microsoft support just does not work at all-------

- Camera problem: I could not record movies for more than a minute and the photos opened really slow, the solution for me was to uninstall the "lumia camera app" and install the "lumia camera classic", just in case you had this problem.

Looks like a software issue. Have you tried to hard reset your phone? That should probably work.

Does the music app stop playing the songs when you lock your screen? If yes then you might have disallowed it for running in the background. If not then a song in your list may be corrupt which makes the music app crash. Just in case.

The double tap feature may not be working due to some problem with your proximity sensor. See if the screen of your Lumia is popping out of the frame. It's a bit common with many 830s. Double tap to wake feature depends on the proximity sensor.

The music app's weird behaviour seems uncommon. Never heard of anything like that. Same with the alarms app.

Finally, try hard reset.

 

[23kid]

Is there a consolidated list of all current bugs/issues for this handset?

 

[Crimech]

Re: Lumia 830 and bugs

Thanks for replying, I forgot to mention that I already made a hard reset for the first time to see if all of those problem could be fixed, but nothing happened.
After that first hard reset, the camera app started making all those problems, but I installed the "lumia camera classis" and works perfect, but all other issues still going on

 

[Narciso Neto]

I just got an electric shock while trying to plug my 830 into my laptop's USB port. It often happens but this time it had much more magnitude. Is it so due to its aluminium frame? But the same doesn't happen when connecting it to the charging plug. Just in case of USB connection. Similar problem, anyone?

I always have this on my 830 and yes it has something to do with aluminum body. But if I'm not wrong it has more to do with your house's electric instalation.

 

[Deepak]

I always have this on my 830 and yes it has something to do with aluminum body. But if I'm not wrong it has more to do with your house's electric instalation.

Not at all. The problem lies with my laptop itself. As I said, I don't feel any current while plugging in the adapter. It happens only when I connect the phone to the laptop via USB. Also, when I touch the open end of the USB cable while the other end is plugged into the laptop's USB port, again I get a shock. Same for the VGA port and the headphone jack. I firmly believe that laptop is the culprit.

And btw, all the electrical installations in my house were renewed not more than two years ago. So, no doubt they are perfectly healty.

 

[skategrizzly]

Hi everyone,
I have a Nokia Lumia 830 for about a month and a half now, and I must say i'm very pleased with it. It is my second smartphone, but compared to my older one it is just far far better. It is also my first WP, so I needed time to adjust myself to this operating system, but I must say it beats my previous android with ease: it is more fluent (that's the main reason i bought it), I like the way it looks (live tiles are just awesome!) and it is easier to use (there is just too much information on android main screen, at least for me). The PureView Camera is top notch for taking pictures, removeable battery and expandable storage are just a great idea. The phone all in all is awesome and beautiful, I could watch it all day doing nothing else.
But lately I have been experiencing some issues with the phone, which are not so horrible, but yet, I expect my device to be working properly, since it's new.

The problems i have experienced are following:

- once the screen just frooze while it was locked, so i removed the battery (dont know why, but it didn't crossed my mind to soft reset the phone) and powered it up again. Didn't have the same problem since then.
- back button problem yesterday. When I pressed the back button it didn't get me one step back, but it opened the "apps running in the back" screen mode, which should occure, when you hold the back button longer. So I was unable to go only a little back, I just had the option to close the application or use it from the point where i left it. I also realized that the home button was almost unresponsive, while the search button I didnt check, but it also wouldn't bother me if it wouldn't work, because I dont use it anyway. Soft reset saved the problem for now.
- data sense problem. While I did a soft reset on the previous problem, i saw that the numbers on data sense app aren't correct. So again i turned off the phone, powered it up again, was ok then.
- problem while taking a video. Sometimes when I'm taking a video, I just notice a little bit lag in some moments, maybe 2 seconds of the video and not the whole time.

This is it for now. I would really appreciate if i could get some response and opinions about my problems and what could cause them. I love the phone and i hope it wont start having more and more problems with the time. Even that I have 2 years warranty on the phone, I am not looking forward to use it if I have to. I just want a reliable phone that i can have it with me, and not in the repair shop every once and then.

P.S. I apologize for potential writting mistakes, but i'm not that good in writting in English.

 

[Basiluzzo]

- back button problem yesterday. When I pressed the back button it didn't get me one step back, but it opened the "apps running in the back" screen mode, which should occure, when you hold the back button longer. So I was unable to go only a little back, I just had the option to close the application or use it from the point where i left it. I also realized that the home button was almost unresponsive, while the search button I didnt check, but it also wouldn't bother me if it wouldn't work, because I dont use it anyway. Soft reset saved the problem for now.
- data sense problem. While I did a soft reset on the previous problem, i saw that the numbers on data sense app aren't correct. So again i turned off the phone, powered it up again, was ok then.
- problem while taking a video. Sometimes when I'm taking a video, I just notice a little bit lag in some moments, maybe 2 seconds of the video and not the whole time.

Don't apologize about your English, it's really good! I'm a typical American - I speak only one language, so I'm really envious of people like you!

I find the back button to be erratic in its function. Sometimes it goes back within the app I'm in, sometimes it takes me to the previous app. That is true even within the same app, it will behave differently from time to time. I haven't been able to make sense of it. This is the kind of thing I expect them to address in Windows 10.

I have a problem with video lag now and then, the picture freezes and portions of it get pixellated for a second or two. My theory has been that it is because I save video and photos to the SD card. But I haven't tested my theory!

Good luck, I'm glad you like the phone. This was my first WP after 3 iPhones and a Palm Treo! And I am very happy I made the switch ...