Lumia 920 camera bug after Amber update

[donmarkon]

Having same problem , got 920 with amber out of the box

 

[rubenwidjaja]

update to Nokia Camera
less yellowish there

 

[donmarkon]

Allready using it same on both stock and pro camera ...

 

[jrdatrackstar1223]

update to Nokia Camera
less yellowish there

They trick you because the photo you look at in the gallery is already post-processed,so the post-processing doesn't happen "in your face" and you don't notice it. You can still tell the yellowish tint is added because when you take a picture, stare at it for the 1 second it is shown, and then try hard to remember specific areas where you know yellowing occurs. When you look at the picture it saves in the gallery, you can see the yellowish tint applied to the spots you "think" might come up yellow, and the quality is a lot softer and less detailed.

 

[MrWhiteman]

update to Nokia Camera
less yellowish there

As jrdatrackstar1223 said, they have simply sped up the processing so that it doesn't do it right in front of your eyes. The tint is still there

 

[Moiz Mian]

They trick you because the photo you look at in the gallery is already post-processed,so the post-processing doesn't happen "in your face" and you don't notice it. You can still tell the yellowish tint is added because when you take a picture, stare at it for the 1 second it is shown, and then try hard to remember specific areas where you know yellowing occurs. When you look at the picture it saves in the gallery, you can see the yellowish tint applied to the spots you "think" might come up yellow, and the quality is a lot softer and less detailed.

Sneaky trick! I thought it was fixed haha

 

[Moiz Mian]

If somehow Nokia blesses us with RAW control like the 1020 and 1520, we could finally get away from Nokia's crappy post-processing. I don't understand why they have such a huge investment in camera tech, but they are NEVER able to get white balance correct. It's just ridiculous!

 

[straightaways]

I dont think it's as prevalent when you look at the photos on a screen.

 

[MrWhiteman]

I dont think it's as prevalent when you look at the photos on a screen.

Probably because your eyes don't know any different until you actually look at a side by side comparison and realise how bad it actually is.

 

[Only Mama Knows]

I encourage every single person on this thread to email the following:
Stephen.elop@nokia.com

Is it Stephen Elop's actual email? I doubt it, but I've used it twice and let's just say you get a better more attentive customer service experience. They're sending me a new phone that they claim will not have this yellowing issue, but they also claimed they hadn't heard of the problem. I think it's a software and not hardware thing, so I'm not sure how a new phone will help, but we'll see.

 

[jrdatrackstar1223]

Anyone ever wonder if Nokia is doing this on purpose so that we can look forward to the "next great thing". I mean it's not like the phone can't take good images, but to the novice user, it would be a great way to snag someone into buying a Lumia 1020 with "Hey, does your 920 take crappy pictures? Get the 1020!", when indeed they very well COULD fix the problems we are experiencing. I say this because there is absolutely NO WAY Nokia could've tested these "camera fixes" without noticing how terrible the quality is; period. There is no way they could hold two devices (one with Amber and without), take pictures, and see just how TERRIBLE the quality is compared to the old.

Knowing they HAD to see this, push the update anyway, then hyping it up that it "improves photo-capturing capabilities" makes me really think they're trying to get their sale figures up for upcoming/current Lumia devices, especially seeing how the 1020 isn't selling well at all.

 

[MrWhiteman]

Anyone ever wonder if Nokia is doing this on purpose so that we can look forward to the "next great thing". I mean it's not like the phone can't take good images, but to the novice user, it would be a great way to snag someone into buying a Lumia 1020 with "Hey, does your 920 take crappy pictures? Get the 1020!", when indeed they very well COULD fix the problems we are experiencing. I say this because there is absolutely NO WAY Nokia could've tested these "camera fixes" without noticing how terrible the quality is; period. There is no way they could hold two devices (one with Amber and without), take pictures, and see just how TERRIBLE the quality is compared to the old.

Knowing they HAD to see this, push the update anyway, then hyping it up that it "improves photo-capturing capabilities" makes me really think they're trying to get their sale figures up for upcoming/current Lumia devices, especially seeing how the 1020 isn't selling well at all.

I'm pretty sure the 1020 has the same problem, just no one notices it because they don't get to see what the unprocessed photos look like. I know for a fact that lower models have the same problem because it's been mentioned in other forums

 

[Ariel Mustaine]

Hi guys.
I updated to GDR3 (I have a developer account) and I can see less yellow but it still remains.

 

[jrdatrackstar1223]

Actually guys, I've noticed that after I do upload the photos to skydrive and compare the picture on my phone, the yellowish tint is gone and the pictures look sharper. I wish I had this same photo on my phone, but oh well. Hopefully Nokia fixes this, but I will say that I'm still actually pleased with the pictures I take when I upload them....just have to stick with crappy pictures that are on the phone, which still nearly defeats the purpose of having a good camera if you can't review the good photos it takes ON YOUR PHONE.

 

[Dante X]

Hi. I am from Mexico. I just updated to amber and I just noticed the same yellowish color after I take a photo. More visible on the front cam :/

 

[mariusmuntean]

Hello,
I had this issue too on my 920 and my latest 928. The problem comes when you are using Auto settings for ISO, Shutter Speed and white balance. After talking with an expert photographer I played a little with these settings and voila, perfect photos! The thing you must do is manually adjust some settings if auto mode delivers poor quality. For example, a picture taken outside on a sunny day: on auto mode could get either blurry or overexposed (too much brightness). To get it perfect set iso on either 200 or 400, but try with 200. white balance set manually to sunny.leave everything else auto. If the light outside is bright enough you can try with iso 100 first and see the results. I have tried with iso 200 and the resulting photo was awesome. This applies mostly to ProCam or Nokia Camera but should work very well with stock Camera

 

[Jump Jet]

Hello,
I had this issue too on my 920 and my latest 928. The problem comes when you are using Auto settings for ISO, Shutter Speed and white balance. After talking with an expert photographer I played a little with these settings and voila, perfect photos! The thing you must do is manually adjust some settings if auto mode delivers poor quality. For example, a picture taken outside on a sunny day: on auto mode could get either blurry or overexposed (too much brightness). To get it perfect set iso on either 200 or 400, but try with 200. white balance set manually to sunny.leave everything else auto. If the light outside is bright enough you can try with iso 100 first and see the results. I have tried with iso 200 and the resulting photo was awesome. This applies mostly to ProCam or Nokia Camera but should work very well with stock Camera

change white balance , iso, or what also same ...this is post process

 

[wasim sallam]

I had the same issue before. but i think they fixed it with Nokia Camera app.

 

[Only Mama Knows]

I had the same issue before. but i think they fixed it with Nokia Camera app.

Problem's still there, but the app no longer shows you the pre-processed photo so it's something of a trick.

 

[Jump Jet]

I had the same issue before. but i think they fixed it with Nokia Camera app.

camera apps cannot solve this problem only waiting GDR 4