I read some threads on the Verizon forums and all I can say is wow. I'm annoyed by Cyan taking so long to come out, but they take it to another level. Getting the FCC involved? That's just nuts!
No it's not.
Enough complaints and we can lay the ground work for taking the decision and ownership away from the carriers.
Just like what happened with Phone Locking to a carrier. They lost that ability/luxury/perk on their end, due to the number of complaints.
It is what allows others to take compatible phones to other carriers.
Verizon can no longer lock a phone to them exclusively.
So no, it isn't nuts.
Carriers should not have the ability to decide whether an update of any kind for any phone get's released at all or when.
Cyan improves the capabilities of the Camera and other features of the phone
Denim Update will add more features that are fully capable on this phone.
How would you feel if your ISP said they wouldn't allow you to update your PC/Tablet/ other hardware, till they checked it out and were good and ready to release them or even put a Wireless Switch in your house to run multiple computers.
Are you honestly going to stand for that? No, you won't.
Denim is supposed to be released to carriers this fall, soon.
When Nokia and MS said they released these updates to the carriers, it is no longer in MS and Nokia's hands
it's up to carriers now, for what exactly? Specifically, not hearsay, not opinion, not some excuse, exactly why.
If it's to drive sales of new devices, that is a problem. The manufacturers aren't doing that, they developed and released the update, why would they waste their time?
No this is squarely sitting on the shoulders of carriers.
So yes, placing complaints with the FCC about these practices and ferreting out the true reasons why (testing doesn't take this long), is not nuts.
Taking the decision away from carriers is not nuts.
It should be up to the manufacturer, much like it's not entirely up to Dell (other than the fact I MIGHT void my warranty, it's still not up to them) if I update my BIOS of my Intel board they installed in my system, if one is available from Intel.
Or updating the software and firmware of the video card installed, Dell has ZERO say in the matter.
Neither should Verizon or any other carrier.
If they are going to take ownership of the final testing and release of the software and firmware of the phones they carry
They should also field every single call placed about problems with said OS and firmware.
Go ahead, try to call any carrier about a software problem on a phone, good luck, all your going to get is, call the manufacturer or developer.
If that is the case, I rest my case, they have ZERO business touching the firmware or OS Software in any way shape or form on any mobile device they sell or allow on their network. Just like your ISP has ZERO say in what you do with or to your PC.
The more people start to realize this and take up complaining about it to the FCC and others, Legislation will come that will remove it from them.
The carriers will not say what they are doing, why it takes as long as it takes, they don't tell any one anything about it. How people are ok with that is beyond me.
Cell Phones, actually high end Smart Phones are not just about making phone calls anymore.
When I pay upwards of $500 for a phone, I am paying for a mobile computing device that happens to make phone calls, not the other way around.
I don't think people think of them that way, but that IS the way it is.
Why people refuse to see Smart Phones this way is beyond me.
Think about it, you can control Drones, robots, Christmas lights displays
unlock your house door, turn lights on and off from the other side of the planet
These are not just phones anymore.
Here's another little tidbit for you....
They really don't want to sell you that much of a data plan anymore.
They encourage us to use WiFi instead of the Cell Data.
So, if that is the case, and all they are is purely turning back into Cell Phone call service.
That is yet another nail in the coffin for carriers to have any say about updates.