anon(7901790)
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- Aug 5, 2013
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I don't put much stock in what VZW customer service reps say. Like I said previously, they are not told when updates are expected. There are a number of reasons for this. Mostly, because testing can sometimes take longer than expected due to unforeseen consequences a software/firmware upgrade can have. Remember when "Longhorn" was promised to be released on a certain date, and when that date came and went, people became really angry at Microsoft. So what did Ballmer do? He had Microsoft release a substandard "good enough" version that we came to know as Vista.
Also, I'm also pretty sure there is FCC regulatory guidance that Verizon and the other US carriers have to comply with to ensure the OS update doesn't adversely affect the over all cell network. Keep in mind, government agencies (to include emergency services) rely on the wireless voice and data networks just as much as us private citizens do for day-to-day operations. And I'm not talking about the NSA flap.
Finally, Microsoft is really good at finding and fixing bugs, but even they are not perfect. Having an outside agency testing it can find issues that Microsoft may have missed. I'd rather have Verizon be thorough in its testing, than have an OS update that makes things worse or potentially open the network up to people who want to do bad things.
Be patient, it will come to you, you do not have to go to it.
Also, I'm also pretty sure there is FCC regulatory guidance that Verizon and the other US carriers have to comply with to ensure the OS update doesn't adversely affect the over all cell network. Keep in mind, government agencies (to include emergency services) rely on the wireless voice and data networks just as much as us private citizens do for day-to-day operations. And I'm not talking about the NSA flap.
Finally, Microsoft is really good at finding and fixing bugs, but even they are not perfect. Having an outside agency testing it can find issues that Microsoft may have missed. I'd rather have Verizon be thorough in its testing, than have an OS update that makes things worse or potentially open the network up to people who want to do bad things.
Be patient, it will come to you, you do not have to go to it.