Phone just keep on loading........... And will not restart!

[WPCentral Question]

I lost my photo album that's why I restart but after restart, it keeps on Loading....... And it goes on for 30 minutes now! Pls help, I am traveling in the States without a phone! No maps either if the phone does not restart

 

[berty6294]

Hold the volume down and power button for 15 seconds or until you feel the phone vibrate. Also, what is the model and OS? (8.0, 8.1, 8.1.1)