Hi, not sure why this happened but my phone locked up, rebooted and then went through the initial setup.
Once it had rebooted my texts and apps were still there but the HTC apps which I'd uninstalled before were back. My Facebook account is still set up and working fine, but I need to re-add my email accounts - the problem is my phone won't allow me to add my Windows Live account as it seems to still be associated with my phone (I can download apps without needing to enter my Windows Live username/password), even though it's not showing in Email + Accounts. Does anyone have any ideas how I can sort this problem? I really don't want to do a proper factory reset and lose all my texts, but thinking this is inevitable?
Once it had rebooted my texts and apps were still there but the HTC apps which I'd uninstalled before were back. My Facebook account is still set up and working fine, but I need to re-add my email accounts - the problem is my phone won't allow me to add my Windows Live account as it seems to still be associated with my phone (I can download apps without needing to enter my Windows Live username/password), even though it's not showing in Email + Accounts. Does anyone have any ideas how I can sort this problem? I really don't want to do a proper factory reset and lose all my texts, but thinking this is inevitable?